The Brand

image1

Contact Us

Drop us a line!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Executive Tile and Glass

Calgary, AB

(587) 585-5363

Hours

Mon.

7:00 a.m. – 5:00 p.m.

Tue.

7:00 a.m. – 5:00 p.m.

Wed.

7:00 a.m. – 5:00 p.m.

Thu.

7:00 a.m. – 5:00 p.m.

Fri.

7:00 a.m. – 5:00 p.m.

Sat.

By Appointment

Sun.

Closed

Disclaimer

The Deposit payment and/or written agreement to hire Executive Tile and Glass  for the purpose of work means you agree with the following.

Pricing in description blocks and notes on estimate are subject to gst unless otherwise specified.

Pricing in communications outside of the estimates/invoices (include but not limited to) text messages, emails… Are subject to gst unless otherwise specified.

Glass Installation that require drilling into a new Piece shall be carried out by a qualified technician that can provide you with warranty and receipts for work done due to breaking of the waterproofing barrier.

The following terms may be used,

-Piece, a piece otherwise referred to as (but not limited to) Project/Job/Tile work etc...

-Client, the name at the top right corner of the Estimates/Invoices

Client is solely responsible for any damages, alterations, or any other means of disturbing a curing/setting/live... (on going) work site and its contents. Labour, materials (tools if applicable) cost will be added to invoice and will be due with final balance. A $250 fee plus work required is billed at $120/hr plus materials.

Pictures will be taken of work site before, during and after completion. These pictures are property of Executive Tile and Glass and will be used in the best interest of Executive Tile and Glass without interference. Please do not post pictures of the unfinished Piece. Please do not post pictures of the finished Piece until they have been posted on the Executive Tile and Glass Instagram page. Please do not hesitate to contact us for further questions.

(if demolition description and price is on your quote please disregard the following paragraph)

Demolition:

During demolition all precautions will be taken to ensure anything outside of the mentioned scope is not damaged.

There is always a risk with precision demolition, including but not limited to (cutting mosaics from existing tile feature, partial removal of tile Pieces...) The Client assumes all risk and cannot hold Executive Tile and Glass liable. (delays fee will be waived if delay occurs due to unscheduled damage). Repair cost may be negotiated.

(if soft demolition description and price is on your quote please disregard the following paragraph)

Soft Demolition:

During Tile installation things like Baseboards, Doors, Door stops will often be removed for ease of access and install.

Outlet installation does not include hardware other than what is already installed, if existing mounting screws for the outlet are too short for the tile thickness going on the wall it is the clients responsibility to get the appropriate Hardware.

If improper Hardware ie: The hardware that did not come with the outlet is installed, the outlet will not be reinstalled by Executive Tile and Glass.

There is always a risk with soft demolition, including but not limited to (cracked baseboards, stripped hardware, hand marks...) The Client assumes all risk and cannot hold Executive Tile and Glass liable. (delays fee will be waived if delay occurs due to unscheduled damage) It is strongly recommended to change your baseboards with the renovation.

(if Prep description and price is on your quote please disregard the following prep disclaimer.)

Prep:

Prep is to be assessed after (not limited to) all tile is removed, after fresh concrete pours...

Inspection for;

-water damage

-Condition of substrate walls

-Condition and thickness Substrate floor, the use of a membrane may be required. Additional Floor thickness may be required.

  ...To be carried out

Prep required for rebuild to be discussed and price agreed upon to continue, pricing will be reflected on Final Invoice.

Final negotiated price for prep to be reviewed in writing for record keeping.

The Estimate is considered a Quote unless otherwise specified, the Quote is built around the agreed terms without variation. Please note any variations once entered into the contract (after deposit is paid) are subject to a Alteration Fee of $250 plus labour/material cost change, terms are to be renegotiated at the time. If price of Quote is to increase client will be advised before commencing the Piece. Price valid for 1 calendar month to the day**.

**Deposits from both Residential & Commercial Clients are accepted to secure Contract Start date/Pricing.

Residential Deposits: Materials and a designated portion of the labour

Commercial Deposits: Materials and a designated portion of the Labour

Residential;

-Deposit is not fully refundable and is subject to below terms.

-The deposit consists of materials, prep, designing...

-Unless the contract is broken by the contractor the labour portion of the deposit is forfeited and a 35% restocking fee will be applied to materials that can be returned.

-Final sale materials are non-refundable and will be left with Owner, all other materials are to be returned by Contractor.

-A final receipt will be provided.

-Payment schedule (if applicable) must be adhered to for work to be completed.*

Commercial;

-Same as Residential with the exception of the restocking fee being 50%.

-Invoice payment must be made in full no later than 30 calendar days post completion notice.

-A 5% (of subtotal) admin fee will be charged at day 31 of no payment (full payment must be made, partial payments will be subject to fee and other terms associated to late payment).

-At day 45 unpaid invoice will be given to recovery agency and a Builders Lien will be applied.

-Contract cancellation (by client) will be subject to a 35% of labour fee.

-Contractual terms to be added to the Estimate Notes before signing of any parties.

Permits are the responsibility of the client and client only, any fines resulting from failure to acquire a permit will be added to invoice and are to be paid by the client. Parking in the city, if parking is by permit only or registration of licence plate is possible it is the client’s responsibility to advise Executive Tile and Glass. Avoidable (including but not limited to) plate registration, permit for renovation including street use... parking tickets will be payable by the client.

If Tiles are provided by Client it is the sole responsibility of the client to ensure quantity of tile on site matches requirements outlined on Quote. Delays in completion from insufficient tiles on site (if for example Client requests that start date must be followed and a delay occurs due to a partial delivery of tiles...) will result in a $400 fee. This fee is used to pay for travel and setup costs for stopping a Piece during a step.

  -Tile quality, colour match (potential for different lots and any other deficiency resulting from using clients tile...) is the sole responsibility of the client, since tile is provided by client tile is being installed as is as provided. Please ensure all the tiles are from the same lot, this can lead to an extremely expensive fix that is not covered under Warranty. Executive Tile and Glass is not responsible for mismatched tiles.

  -When Executive Tile and Glass provides tile for a Piece lot numbers are verified, if any discrepancies with tile (colour, sheen...) occur Client will be responsible for contacting manufacturer.

Residential Contract: Deposit payment will lock in the contract.

Commercial Contract: Digital signature & Deposit will lock in the contract.

Payments can be made via e-transfer to: Info@executivetileandglass.ca, or by cash.

Any work outside of original scope (anything not mentioned on the quote will be billed on a separate invoice @ $120/hr plus materials.

Residential,

This document is legally binding once deposit is paid, or we have come to a verbal or handshake agreement. With the payment of the Deposit I (the client) forfeit all rights to bring a suit against (Contractor) for any reason. In return, I will receive (Construction). I will also make every effort to obey safety precautions as listed in writing and as explained to me verbally. I will ask for clarification when needed.

Commercial,

This document is legally binding once all parties have signed, or have come to a verbal or handshake agreement. With the payment of the Deposit & Digital signature I (the client) forfeit all rights to bring a suit against (Contractor) for any reason. In return, I will receive (Construction). I will also make every effort to obey safety precautions as listed in writing and as explained to me verbally. I will ask for clarification when needed.

Time frames and contract standards to be added to notes before client signature of agreement.

Text & Email conversations of the Piece are considered part of the agreement.

Client is solely responsible for any damages, alterations, or any other means of disturbing a curing/setting/live... (on going) work site and its contents. Labour, materials (tools if applicable) cost will be added to invoice and will be due with final balance. A $250 fee will also be applied, additional work is billed at $120/hr plus materials and are taxable.

Pictures will be taken of work site before, during and after completion. These pictures are property of Executive Tile and Glass and will be used in the best interest of Executive Tile and Glass without interference. Please do not post pictures of the unfinished Piece. 

Residential Payment:

Payment is due in full upon completion of the Piece. 

A late payment fee of 5% (of original amount) will be applied for every 5 calendar days it is late to a maximum of 30 calendar days. At the 31 day mark a lien will be put against the property and a court claims case will be opened. Executive Tile and Glass will submit for total of invoice plus late fees, court claims application fee as well as damages and time spent into the case.

Any discounts applied or implied (based on breakdown of disclaimer and extra billing) will be added back to the invoice on day 31 of no payment. These additional fees will be considered part of the original amount.

(if for example a client changes the Piece install in any way after paying the deposit, normally a $250 fee plus labour and materials if needed is applied to the invoice. If this fee is waived (does not have to be included in the original quote) it can be added at Executive Tile and Glass’s discretion upon no payment.

Commercial:

Net 15 is the normal operating procedure for Executive Tile and Glass, unless otherwise specified in the quote Net 15 will be the default payment time frame. 

A late payment fee of 10% (of original amount) will be applied for every 5 calendar days it is late to a maximum of 30 calendar days. At the 31 day mark a lien will be put against the property or group and a court claims case will be opened. Executive Tile and Glass will submit for total of invoice plus late fees, court claims application fee as well as damages and time spent into the case.